Last updated 29 October 2026
Download the terms and policies as a text file
1. Who we are
SiteCheckpath is operated by Will Hislop, a sole trader, trading as SiteCheckpath. Our correspondence address is care of Red Alpha Design, Potwell Copse, Arundel Road, Arundel, West Sussex, BN18 0QP, United Kingdom. Contact help@sitecheckpath.com about orders, support, cancellation or complaints. In these terms, we, us and our mean the operator of SiteCheckpath.
2. Your agreement with us
These terms apply to sitecheckpath.com, its dashboard, website audits and report purchases. The service description, price and any plan limits shown before you order also form part of your contract. A paid contract is formed when we accept your order and confirm payment. These terms do not replace rights that the law gives consumers. A consumer is an individual acting wholly or mainly outside their trade, business, craft or profession.
3. Who can use the service
You must be at least 18 and able to enter a binding agreement. If buying for an organisation, you confirm you have authority to do so. Keep your email account and sign-in links secure. Do not share account access or allow others to buy through your account without authority. Tell us promptly if you suspect unauthorised use.
4. What the audit covers
The current service inspects source code and response headers from up to five eligible public pages on a website. The free preview shows the overall score. A paid report provides the category scores, findings, supporting evidence and suggested actions for that saved audit, with PDF and JSON downloads. Robots restrictions, page size limits, availability, redirects and access controls may restrict the pages inspected. Any skipped pages or scan warnings form part of the report's scope.
5. Understanding the results
Scores are heuristic check results and reflect the information available at the scan time. They are not Lighthouse scores or an AI assessment. The current product does not render JavaScript, measure Core Web Vitals, test every accessibility requirement, perform penetration testing, or certify legal or regulatory compliance. A high score does not mean a website is free of defects. Results can change as websites change. We do not guarantee search rankings, traffic, sales, security or business outcomes. Review recommendations in context and take backups before making website changes; implementation work and professional advice are not included in a report purchase.
6. Acceptable use
Submit only publicly accessible website addresses that you are entitled to assess. Do not provide administrator passwords, private access links, authentication tokens or confidential material. Do not use the service to bypass website restrictions, probe private networks, infringe intellectual property, harass others, overload systems, evade usage limits or conduct unlawful activity. We may refuse or stop scans where reasonably necessary to protect systems or respect website access restrictions.
7. One off report purchases
A one-off payment unlocks one saved audit for one website at one point in time. It does not include new audits, future updates, ongoing monitoring, a consultancy service or a subscription. Once unlocked, the same report can be revisited and downloaded without paying again while it remains available in your account. Keep a downloaded copy for your own records. If you voluntarily delete a report, it may no longer be recoverable; this does not itself create a right to a replacement scan or a discretionary refund.
8. Prices and payments
The total payable, currency, applicable taxes and whether a payment is one-off or recurring are shown before you pay. Payments are processed by Stripe. We do not receive full card numbers or card security codes. We may withhold paid access until payment is verified. If payment is reversed, refunded or disputed, access to the affected purchase may be suspended while the issue is investigated. We will correct duplicate or incorrect charges and honour any remedy required by law.
9. Future monthly subscriptions
Monthly monitoring is not currently available to purchase. This section applies only when a subscription is expressly offered and purchased. The order page will state the monthly fee, included features, domain allowance, scan frequency, recheck limits and start date. Unless a different term is expressly agreed before purchase, subscriptions will run monthly and renew automatically, with no minimum term beyond the initial paid month and the cancellation notice below. Included domain slots and scan allowances are not unlimited and unused allowances do not carry forward unless the plan states otherwise.
10. Subscription cancellation
When subscriptions become available, you may give notice at any time by emailing help@sitecheckpath.com, or by using an online cancellation option where provided. No particular wording or explanation is required. Use your account email and clearly identify the subscription. Ordinary cancellation takes effect 30 calendar days after we receive your notice, or on a later date you request. We will confirm the end date and any final charge. Service and fees continue only up to that date. We will calculate any final partial billing period proportionately and refund any payment covering time after the effective end date. No separate cancellation penalty applies. Statutory cooling-off rights, cancellation for our breach and any legal right to end sooner take priority over this notice period.
11. Refunds and cooling off rights
We do not offer discretionary change-of-mind refunds for one-off reports once supplied, or for subscription time supplied before cancellation takes effect. Not using the service does not alone qualify for a refund. This policy is subject to our Refund and cancellation policy and all applicable statutory rights, including remedies for defective or misdescribed digital content, failure to deliver, services not performed with reasonable care and skill, and any applicable cooling-off right.
12. Immediate digital supply
For consumers, any loss of a cooling-off right for digital content depends on the legal conditions being met. Where we ask to supply a report during a statutory cancellation period, we must obtain your express consent to immediate supply and your acknowledgement that the right to cancel will be lost once supply begins, and provide the required contract confirmation. Browsing the site, accepting general terms, or making a payment does not by itself replace those steps. If the required steps have not been completed, your statutory cancellation rights remain.
13. Use of reports and intellectual property
We or our licensors own the platform, branding, software and report format. You may download, retain and share a purchased report with your staff, advisers or a developer working on the reviewed website. An agency purchasing for its client may share that report with that client. Do not resell platform access, mass-republish reports as your own product, remove ownership notices, or reproduce the software without permission. These terms do not transfer ownership of the website content inspected, or prevent uses permitted by law.
14. Availability changes and account closure
We will take reasonable care in providing the service, but maintenance, third-party failures and factors outside our reasonable control may interrupt availability. We may suspend misuse or a serious security risk and will give reasons where reasonably possible. For an ordinary withdrawal of paid access or service closure, we will give reasonable advance notice, normally at least 30 days where practicable, so you can download reports. Any refund or other remedy owed for undelivered paid content or unused paid service will be provided. We will not retrospectively remove your statutory rights.
15. Our responsibility to you
Nothing excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability or statutory remedy that cannot lawfully be excluded. For consumers, we are responsible for loss or damage that is a foreseeable result of our breach or failure to use reasonable care and skill. We are not responsible for losses caused solely by a customer's misuse, unauthorised changes or an unrelated third party. Business customers remain responsible for their own commercial decisions; an automated report is a starting point for review and not a warranty of commercial results.
16. Privacy complaints and disputes
Our Privacy policy explains personal-data use and our Cookie policy explains browser storage. Raise complaints with help@sitecheckpath.com, giving your account email, order reference if available, and a description of the problem. Please do not send card details or passwords. We will investigate and respond within a reasonable time. These terms are governed by the laws of England and Wales. Consumers retain mandatory protections and court rights in their home jurisdiction where applicable; UK consumers may bring proceedings in the courts where they live. Business disputes are subject to the courts of England and Wales.
17. Changes to these terms
We may revise these terms for new orders and service changes. The version supplied with an order governs that purchase unless a lawful change is agreed. Material subscription price or contract changes will be communicated before taking effect, with reasonable notice and an opportunity to cancel before any adverse change applies. We will not use a general change clause to alter an existing one-off purchase unfairly.
Questions? help@sitecheckpath.com